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    "result": {"data":{"markdownRemark":{"html":"<p>Postman automatically captures log messages in the event something goes wrong in the Postman app. The logs include information about recent activity in the app and can be helpful when troubleshooting issues.</p>\n<blockquote>\n<p><strong>Have questions about Postman?</strong> Check out <a href=\"https://support.postman.com/hc/en-us\">Postman's Help Center</a> for answers to <a href=\"https://support.postman.com/hc/en-us/categories/115000609125-Postman-App\">frequently asked questions about the Postman app</a>.</p>\n</blockquote>\n<h2 id=\"contacting-postman-product-support\" style=\"position:relative;\"><a href=\"#contacting-postman-product-support\" aria-label=\"contacting postman product support permalink\" class=\"anchor before\"><svg aria-hidden=\"true\" focusable=\"false\" height=\"16\" version=\"1.1\" viewBox=\"0 0 16 16\" width=\"16\"><path fill-rule=\"evenodd\" d=\"M4 9h1v1H4c-1.5 0-3-1.69-3-3.5S2.55 3 4 3h4c1.45 0 3 1.69 3 3.5 0 1.41-.91 2.72-2 3.25V8.59c.58-.45 1-1.27 1-2.09C10 5.22 8.98 4 8 4H4c-.98 0-2 1.22-2 2.5S3 9 4 9zm9-3h-1v1h1c1 0 2 1.22 2 2.5S13.98 12 13 12H9c-.98 0-2-1.22-2-2.5 0-.83.42-1.64 1-2.09V6.25c-1.09.53-2 1.84-2 3.25C6 11.31 7.55 13 9 13h4c1.45 0 3-1.69 3-3.5S14.5 6 13 6z\"></path></svg></a>Contacting Postman product support</h2>\n<p>You can contact Postman product support if you need help resolving any issues you find in Postman. Go to the <a href=\"https://www.postman.com/support/\">Postman Support Center</a> and select <strong>Submit a Request</strong>.</p>\n<h2 id=\"locating-postman-logs\" style=\"position:relative;\"><a href=\"#locating-postman-logs\" aria-label=\"locating postman logs permalink\" class=\"anchor before\"><svg aria-hidden=\"true\" focusable=\"false\" height=\"16\" version=\"1.1\" viewBox=\"0 0 16 16\" width=\"16\"><path fill-rule=\"evenodd\" d=\"M4 9h1v1H4c-1.5 0-3-1.69-3-3.5S2.55 3 4 3h4c1.45 0 3 1.69 3 3.5 0 1.41-.91 2.72-2 3.25V8.59c.58-.45 1-1.27 1-2.09C10 5.22 8.98 4 8 4H4c-.98 0-2 1.22-2 2.5S3 9 4 9zm9-3h-1v1h1c1 0 2 1.22 2 2.5S13.98 12 13 12H9c-.98 0-2-1.22-2-2.5 0-.83.42-1.64 1-2.09V6.25c-1.09.53-2 1.84-2 3.25C6 11.31 7.55 13 9 13h4c1.45 0 3-1.69 3-3.5S14.5 6 13 6z\"></path></svg></a>Locating Postman logs</h2>\n<p>Use the instructions below to locate the Postman logs on your macOS, Windows, or Linux system. Attach the log files to your support request to help the support team troubleshoot your issue.</p>\n<h3 id=\"locating-logs-in-macos\" style=\"position:relative;\"><a href=\"#locating-logs-in-macos\" aria-label=\"locating logs in macos permalink\" class=\"anchor before\"><svg aria-hidden=\"true\" focusable=\"false\" height=\"16\" version=\"1.1\" viewBox=\"0 0 16 16\" width=\"16\"><path fill-rule=\"evenodd\" d=\"M4 9h1v1H4c-1.5 0-3-1.69-3-3.5S2.55 3 4 3h4c1.45 0 3 1.69 3 3.5 0 1.41-.91 2.72-2 3.25V8.59c.58-.45 1-1.27 1-2.09C10 5.22 8.98 4 8 4H4c-.98 0-2 1.22-2 2.5S3 9 4 9zm9-3h-1v1h1c1 0 2 1.22 2 2.5S13.98 12 13 12H9c-.98 0-2-1.22-2-2.5 0-.83.42-1.64 1-2.09V6.25c-1.09.53-2 1.84-2 3.25C6 11.31 7.55 13 9 13h4c1.45 0 3-1.69 3-3.5S14.5 6 13 6z\"></path></svg></a>Locating logs in macOS</h3>\n<p>To locate the logs in macOS, open the Postman app and go to <strong>View > Developer > View Logs in Finder</strong>.</p>\n<p><a href=\"https://assets.postman.com/postman-docs/troubleshooting-logs-macos.jpg\"><img src=\"https://assets.postman.com/postman-docs/troubleshooting-logs-macos.jpg\" alt=\"view logs2\"></a></p>\n<h3 id=\"locating-logs-in-windows\" style=\"position:relative;\"><a href=\"#locating-logs-in-windows\" aria-label=\"locating logs in windows permalink\" class=\"anchor before\"><svg aria-hidden=\"true\" focusable=\"false\" height=\"16\" version=\"1.1\" viewBox=\"0 0 16 16\" width=\"16\"><path fill-rule=\"evenodd\" d=\"M4 9h1v1H4c-1.5 0-3-1.69-3-3.5S2.55 3 4 3h4c1.45 0 3 1.69 3 3.5 0 1.41-.91 2.72-2 3.25V8.59c.58-.45 1-1.27 1-2.09C10 5.22 8.98 4 8 4H4c-.98 0-2 1.22-2 2.5S3 9 4 9zm9-3h-1v1h1c1 0 2 1.22 2 2.5S13.98 12 13 12H9c-.98 0-2-1.22-2-2.5 0-.83.42-1.64 1-2.09V6.25c-1.09.53-2 1.84-2 3.25C6 11.31 7.55 13 9 13h4c1.45 0 3-1.69 3-3.5S14.5 6 13 6z\"></path></svg></a>Locating logs in Windows</h3>\n<p>To locate the logs in Windows, open the Postman app and go to <strong>View > Developer > View Logs in Explorer</strong>.</p>\n<h3 id=\"locating-logs-in-linux\" style=\"position:relative;\"><a href=\"#locating-logs-in-linux\" aria-label=\"locating logs in linux permalink\" class=\"anchor before\"><svg aria-hidden=\"true\" focusable=\"false\" height=\"16\" version=\"1.1\" viewBox=\"0 0 16 16\" width=\"16\"><path fill-rule=\"evenodd\" d=\"M4 9h1v1H4c-1.5 0-3-1.69-3-3.5S2.55 3 4 3h4c1.45 0 3 1.69 3 3.5 0 1.41-.91 2.72-2 3.25V8.59c.58-.45 1-1.27 1-2.09C10 5.22 8.98 4 8 4H4c-.98 0-2 1.22-2 2.5S3 9 4 9zm9-3h-1v1h1c1 0 2 1.22 2 2.5S13.98 12 13 12H9c-.98 0-2-1.22-2-2.5 0-.83.42-1.64 1-2.09V6.25c-1.09.53-2 1.84-2 3.25C6 11.31 7.55 13 9 13h4c1.45 0 3-1.69 3-3.5S14.5 6 13 6z\"></path></svg></a>Locating logs in Linux</h3>\n<p>To locate the logs in Linux, open the Postman app and go to <strong>View > Developer > View Logs in File Manager</strong>.</p>\n<h2 id=\"accessing-the-devtools-console\" style=\"position:relative;\"><a href=\"#accessing-the-devtools-console\" aria-label=\"accessing the devtools console permalink\" class=\"anchor before\"><svg aria-hidden=\"true\" focusable=\"false\" height=\"16\" version=\"1.1\" viewBox=\"0 0 16 16\" width=\"16\"><path fill-rule=\"evenodd\" d=\"M4 9h1v1H4c-1.5 0-3-1.69-3-3.5S2.55 3 4 3h4c1.45 0 3 1.69 3 3.5 0 1.41-.91 2.72-2 3.25V8.59c.58-.45 1-1.27 1-2.09C10 5.22 8.98 4 8 4H4c-.98 0-2 1.22-2 2.5S3 9 4 9zm9-3h-1v1h1c1 0 2 1.22 2 2.5S13.98 12 13 12H9c-.98 0-2-1.22-2-2.5 0-.83.42-1.64 1-2.09V6.25c-1.09.53-2 1.84-2 3.25C6 11.31 7.55 13 9 13h4c1.45 0 3-1.69 3-3.5S14.5 6 13 6z\"></path></svg></a>Accessing the DevTools console</h2>\n<p>The DevTools console provides internal debugging entries for Postman that may be useful in troubleshooting problems with the app.</p>\n<p>To access the DevTools console logs, go to <strong>View > Developer > Show DevTools (current view)</strong>. In the DevTools window, select <strong>Console</strong> to see the app debug logs.</p>","frontmatter":{"title":"Troubleshooting app issues","contextual_links":null},"fields":{"slug":"/docs/getting-started/troubleshooting-inapp/","lastModifiedDate":"2022/03/10\n"}}},"pageContext":{"slug":"/docs/getting-started/troubleshooting-inapp/"}},
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